QuackQuackQuack

"Yes? Yes Harlow?"

Very soon, telco customer service will change their greeting format with the above phrase. In fact, the change of standard greeting has already been commenced at most middle to lower class shopping malls nation wide, especially cellphone retail outlets.

The Yes? Yes Harlow? phrase reveiced a majority vote at the Parliament recently thus putting aside the older version greeting phrase "Good day Sir! How may I help you?".

One of the spokesperson mentioned that, "In an ever fast moving world today, we find that the redundancy of the old manner of greeting can simply be replaced with the new compact all in one Yes? Yes Harlow? greeting".

"Isn't this exciting? Customers being greeted with such manner will be more than overwhelmed to spend every single ringgit at the retail outlet", added the spokesperson.

The  Cellphone Retail Assotioation has taken swift action by sending all retail personel to attend a crash course on how to effectively use the Yes? Yes Harlow? greeting with the correct face expresion, body languange and tone of voice. As a result of the crash course, results were higher than what the TCRA has expected and TCRA are currently bragging the success of the crash course to the Parliament with hope of more training funding. Below is what the consumers can expect-

A consistent greeting from end to end.

Consumers can also check if they are doing it right if the retailers greeting consist of the following elements:
a) The most crucial Yes? Yes Harlow? greeting with eye contact. May come in different variety but should consist of the Yes? word and should not be more than 4 word.
b) The retailer should have their eyebrows slightly raised up and should express a quizzical face expression.
c) A bonus mark should be given if the retailer continues fondling with their high tech phone when the customer gives the "I'm just looking signal"
d) The more retailer saying it at once the better. (Creppy attack bonus)

"This is one of our other inovative customer oriented service improvisation after the replacement of papers to the more modern calculators as price tags"